SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 50743: The message "Microsoft Excel has stopped working" occurs on Windows 8 Pro with Microsoft Office 64-bit editions

DetailsAboutRate It

SAS® Add-In 5.1 for Microsoft Office 64-bit on a Windows 8 Pro x64 or Windows 8 Enterprise x64 machine with a 64-bit edition of Microsoft Office might stop working. The problem occurs when you attempt to connect to a metadata server in your connection profiles. A sequence of messages saying that Microsoft Excel has stopped working appear as in the following examples.


image label


image label


image label


Click Yes to disable the add-in.

This issue is specific to the SAS Add-In 5.1 for Microsoft Office 64-bit release on Windows 8 Pro and Enterprise x64 with Microsoft Office x64 editions. It might also be applicable to Windows Server 2012 machines with Microsoft Office x64 editions. The issue does not occur on 32-bit editions of Microsoft Office.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Add-in for Microsoft OfficeMicrosoft Windows 8 Enterprise x645.16.1_M19.3 TS1M29.4 TS1M1
Microsoft Windows 8 Pro x645.16.1_M19.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 Datacenter5.16.1_M19.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 Std5.16.1_M19.3 TS1M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.